We are closely monitoring updates on COVID-19. As we navigate through these new times, we are following all of the recommended protocols from the CDC and State agencies to do our part to stop the spread of any germs or viruses while continuing to provide you the gear you love. We’ve created this page as a resource that you can check on a regular basis for updates. This will include any new information that we receive as it relates to our staff and your shopping experience.
Front Street store location
Store Hours: Everyday 10 AM to 7 PM
Please allow for the first hour (10 AM to 11 AM) of Monday and Wednesday to be held for people with vulnerable circumstances.
As we continue to follow state guidelines and CDC recommendations, below are some of our in-store procedures:
- To ensure proper social distancing in our store, we will be operating at 50% capacity.
- Please keep 6ft distance from customers as well as our team members.
- We perform hourly cleaning to keep a clean and safe environment for everyone.
- Our back door will be locked to be able to maintain our store’s activity and flow.
We have Curbside Pick up available
Once you're ready to checkout, in the shipping menu, select "Pick up" under the Delivery menu to pick up your order in downtown Traverse City.
Please call 231.360.9090 or email firstname.lastname@example.org with any questions!
Retail Store and Online Returns:
Keeping everyone safe is a top priority. We are taking the necessary precautions with any returned items, whether it’s from our online store or from our retail location. Each garment is held for a minimum of 24 hrs and then is steamed before it is returned to the store floor.
Caring for our Employees
We are taking extra precautions to make sure our employees and their families stay safe. We will continue to follow state guidelines and CDC recommendations for keeping everyone safe.