Jobs

If you love northern Michigan and want to work for a great company, see if one of our positions might be the right fit for you. Here are some jobs open at M22 right now:

Summer Internship

Job Summary:

Our M22 summer internship will have great opportunities to learn about marketing, design, photoshoots, event planning and how a small team can execute varying projects, all a part of a company mission and brand. Work closely with our creative team this summer and experience a one-of-a-kind creative internship. This position is located in-person at our Traverse City headquarters.

Responsibilities:

  • Blogs - Complete one summer blog post
  • Giveaways
  • Photoshoot assistance
  • In-studio photo assistance
  • Assist with our Advocate and Ambassador team
  • Assist with the M22 Challenge
  • Data collection and analytics research
  • Project management 
  • Help facilitate events
  • Be a part of the team ideating concepts.
  • Assist e-commerce team with inventory
  • Assist with daily office tasks

To apply, please email your resume to m22@m22.com. 

Keyholder

Overview

The Keyholder is a friendly, customer-focused individual with genuine enthusiasm for the M22 lifestyle and products. This person is a team player, has stellar customer service, and shows enthusiasm for achieving outstanding results.

Job Summary

The Keyholder is responsible for ensuring superior customer service by executing the Store Manager’s expectations and goals. They are constantly updating their knowledge of the products, services, and policies while leading by example. They are capable of acting as Manager on Duty (MOD) when needed and well versed in all opening and closing procedures.

Responsibilities

  • Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service

  • Learn product knowledge (SKU’s, fit, and more)

  • Demonstrate superb product knowledge and services

  • Overcome objectives by asking open-ended questions

  • Operate cash register and Point of Sales system (POS)

  • Manage financial transactions including sales, process returns and exchanges

  • Achieve established goals set by Store Manager

  • Reference Daily Tracker to achieve daily sales goals and tasks

  • Direct customers to merchandise within the store

  • Increase in store sales

  • Introduce promotions and opportunities to customers

  • Cross-sell products to increase purchase amounts

  • Participate in contests, team sales goals and incentive programs

  • Maintain an orderly appearance throughout the sales floor

  • Assist with incoming shipments

  • Conduct inventory count

  • Ensure floor restock happens as needed

  • Share knowledge with team members

  • Assist with In Store pick up orders

  • Skills, Abilities & Requirements

  • Abide to available and agreed schedule

  • Ability to work retail hours including weekends and holidays

  • Excellent verbal communication skills

  • High attention to detail and strong organizational skills

  • Ability to maintain a professional appearance and follow store’s dress code

  • Maintain a positive attitude, high energy, and focus on customer satisfaction

  • Ability to read, write, and perform basic math

  • Ability to confidently operate equipment such as computers, printers and telephones

  • Physical Requirements & Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must be 18 years of age or older

  • Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time

  • Ability to move and lift equipment and supplies of up to 20 pounds

  • Vision abilities include close, distance, color peripheral, and depth perception

  • Noise level in the work environment is moderate

This job description is not exhaustive, and you may be required to carry out other duties as requested.


Compensation

For individuals hired to work at our downtown Traverse City store includes a reasonable hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of pay range is $15-18hr.

Eligible employees may also participate in an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Sales Associate

Job Summary:

The Sales Associate will work closely with customers to determine their needs, answer questions about our products, and recommend the correct solutions. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, maintain a clean and inviting store, while consistently meeting store sales goals.

Responsibilities: 

  • Smile and sincerely welcome every guest.

  • Approach each guest and assess his or her needs. 

  • Overcome objectives by asking open-ended questions.

  • Track and exceed daily sales goals.

  • Every transaction must include an “add-on” sale.

  • Correctly complete all POS transactions.

  • Follow opening and closing checklists to ensure the entire cleanliness for our guests.

  • In downtime, keep the store organized, dust free, and stocked.

  • Participate in contests; team sales goals and other incentive programs.

  • Maintain an open and friendly attitude towards guests, employees, and management.

  • Follow the “G.U.E.S.T.” program outlined in the handbook.

  • Follow company policies and guidelines detailed in the handbook.

To apply, stop by our TC location to fill out an application or email jeremy@m22.com