Jobs

If you love northern Michigan and want to work for a great company, see if one of our positions might be the right fit for you. Here are some jobs open at M22 right now:


Assistant Store Manager


Job Summary:

Assistant Store Managers are responsible for the customer service and store sales while on duty. Ultimately, represent the brand by providing excellent customer service, maintain a clean and inviting store, meet store sales goals, all with a good attitude and a passion for the great lakes region. The Sales Assistant Manager is responsible for assisting the general manager (GM) in ensuring that they, along with each employee, are upselling guests.

Responsibilities:

  • Lead by example by adhering to all Sales Associate level job responsibilities.
  • “Own” the sales floor. Lead by example by being the face of M22 while on duty. Connect with guests, and suggestively sell products.
  • Act as the sales floor leader for each shift. The sales floor leader is responsible for handling all customer and employee complaints or concerns. ASMs are also responsible for closing and opening the registers.
  • Assist with all banking procedures. Ensure all registers are always equipped with proper change and counting the change box daily.
  • Delegate responsibilities to staff to ensure the store stays up to the M22 Brand standards. This includes cleaning standards.
  • Assist the GM ensuring that all opening and closing checklists are being completed correctly.
  • Ensure sales goals are achieved by monitoring product volumes in the store. Communicate low stock items, or fast moving new items that may need to be reordered to GM.
  • Ensure all staff are educated on proper apparel handling procedures. You are responsible for ensuring all sizes are represented on the sales floor, size stickers are consistent, and folding is being kept up with.
  • Act with the needs of the business first; be flexible and open to change.
  • Manage monthly touch bases with sales and stock team associates to track growth and assess needs. Prepare developmental plans for associates who need further training.
  • Assist with scheduling alongside the GM and assessing store needs.

To apply, stop by our TC location to fill out an application or email cat@m22.com

Sales Associate

Job Summary:

The Sales Associate will work closely with customers to determine their needs, answer questions about our products, and recommend the correct solutions. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, maintain a clean and inviting store, while consistently meeting store sales goals.

Responsibilities: 

  • Smile and sincerely welcome every guest.
  • Approach each guest and assess his or her needs. 
  • Overcome objectives by asking open-ended questions.
  • Track and exceed daily sales goals.
  • Every transaction must include an “add-on” sale.
  • Correctly complete all POS transactions.
  • Follow opening and closing checklists to ensure the entire cleanliness for our guests.
  • In downtime, keep the store organized, dust free, and stocked.
  • Participate in contests; team sales goals and other incentive programs.
  • Maintain an open and friendly attitude towards guests, employees, and management.
  • Follow the “G.U.E.S.T.” program outlined in the handbook.
  • Follow company policies and guidelines detailed in the handbook.

To apply: Stop by our TC location to fill out an application or email cat@m22.com